Many small businesses try to save money in every aspect of their business. While this makes sense and can be a good business practice, it can also backfire. Trying to save money by DIYing something can mean hours of wasted time, plus the expense of hiring a professional to clean up the mess once the frustration gets to be too much to continue. There are many aspects of running a small business where hiring someone to do the job for you can make you more money, and IT support is one of the biggest of those. If you are starting a small business, or already own one, hire IT support Orange County to help your business thrive.
Reduce Downtime
When you have problems with your IT system, website, or network, it can cause long delays and downtime during which no one can work, and nothing is getting done. If you have an IT team that can handle the problem quickly and efficiently and get you back to work right away, you will save a lot of time and money over trying to fix it yourself.
If your company relies on a website or online store which goes down, it can be hours before a problem is spotted. Once you know it’s not working well, it can be hours more in repair time. Not only are you missing out on sales during this time, but your business also looks unprofessional, and you might lose customers to other companies. If you use an IT company for tech support, your problem is more likely to be spotted quickly and is also likely to be repaired quickly.
Free Up Employees for Other Work
When you hire an IT company to handle all of the information issues at your company, you will save time and money by freeing up your own employees to do what you hired them for. IT companies are good at what they do, and that’s all they do, so they are focused on that one job. This makes them faster and more efficient, and it means your business’s IT system will work better. You will experience tech problems less often, and for less time.
Keeping up with current security issues and training is a big part of what IT professionals do, and by hiring an IT company you can receive the benefits of their education and ongoing training without sacrificing your employees’ time and your money.
Fix Things Right the First Time
When you are relying on your employees, who you probably didn’t hire solely as IT workers, and who probably aren’t trained in that role, to maintain your IT system, you are likely to encounter problems. Because many amateur IT workers have to rely on the trial-and-error system when diagnosing and fixing problems, many issues can be ongoing and need to be fixed more than once.
When you rely on an IT support company to maintain and fix your system, you can expect to get an effective solution the first time. IT professionals are more likely to set up systems that work without glitches and are more likely to find viable long-term solutions to problems.
Prevent the Development of More Expensive Problems
If your IT system is set up correctly from the beginning, you can save thousands of dollars in repair costs, missed productivity and sales, and hours of frustration. If you are just starting a small business and need an IT system created or a website set up, start with an IT company from the very beginning. Your system will be up and running faster and with less expense and frustration, and it will work well from the beginning. This will save you many hours of time troubleshooting, and you will be able to get right to work.
Fix Security Issues Before They Arise
Security issues are a huge threat to small businesses. These companies are often targeted by hackers because they don’t usually have effective preventions in place and they are easy targets. Small business owners as a whole aren’t likely to recognize the danger of a cyberattack, even though 60% of them end up closing permanently after being hacked. All of this means that most small businesses and their owners are especially vulnerable and need the support and focus that an IT team can bring. This leaves owners free to do what they do best while resting in the knowledge that their security is in competent hands.
Ensure Compliance is Intact
IT compliance is the process of making sure that your security, data handling, and privacy standards are compliant with a third party of some kind. This is often a governmental regulation concerning privacy or data security, but it can also be an industry standard, an oversight committee, or the contract your clients or customers have agreed to. It can be as simple as making sure that your privacy policy is being honored and is up to date with your company’s methods and standards. If your company is not compliant, it can have disastrous results, including the failure of your business and liability problems. The best way to make sure you are compliant with everything you need to be is by hiring a professional IT team that understands your business and the compliance needs you have.
On-Call Remote Support
When you are contracted with an IT support company, you can rely on having fast, efficient, remote support available to you whenever you need it. This can save hundreds or thousands of dollars in lost productivity and sales. Statistics show that most employees lose around 30 minutes a day dealing with IT and computer problems, which can add up to a lot of missed opportunities and productivity time. Having a remote team available on-call when problems arise, as well as having IT systems that work better in the first place, can pay back every dime you spent paying that professional IT company.
Increase Online Profit Through Website Optimization
Websites need to work well in order to get and keep customers. They need to load quickly, have great graphics, use fast and efficient links, and have a streamlined checkout process or clients will simply go somewhere else. In today’s fast-paced and competitive market, it’s not enough to have a great product or service. You also have to have a great and efficient website. An IT team can make adjustments to your site that can have it running at its best and fastest, ensuring that you get and keep loyal customers.
Save Time with Complete Services from One Firm
If you hire an IT support company that can handle all your IT needs, from website creation and optimization to security, compliance, and provide remote support when needed, you can save a lot of time. You won’t need to deal with multiple service providers, and you won’t waste any time searching for and reviewing that perfect IT person for each separate need your business has. You will be able to make one phone call and have any need handled quickly and efficiently. In addition, the IT team will be able to provide better and faster service because they will be intimately knowledgeable about your system and setup.