Video Conferencing pilot at Yale University Library

Women using headset and webcam
Women using headset and webcam – via LogiTech blog (
Library IT seeks to provide a desktop video conferencing solution to help support those who are in distant and disparate locations and need to meet and collaborate. This is a unique opportunity for Library staff to help shape and inform Library IT’s selection and configuration of what will be Library’s video conferencing service.
Library IT will conduct preliminary evaluations of 4 video conferencing utilities:
  • Zoom
  • BlueJeans
  • Adobe Connect
  • Skype for Business
We are seeking volunteers who will provide feedback to inform our final decision. Volunteers will answer survey questions that will measure ease of use, reliability, integration into the YUL computing culture, and network feasibility for each solution.
Volunteers will receive a web cam, a headset and training for each of the video conferencing utilities. We are ready to invite 100 volunteers to help conduct the evaluations.  Volunteers will be asked to commit the following:
  • Volunteers must commit to conducting or participating in 3 to 4 video conferencing events per week.
  • Volunteers must commit to completing a brief survey after each video conferencing event.
How long will the pilot be conducted? 
The pilot will last 4 months, one month evaluation for each video conferencing utility.

Can all members of existing or new groups and/or committees participate? 
Yes, priority will be given to staff whose groups and/or committees would like to participate.  We strongly encourage groups such as these to participate in this pilot!
To volunteer, please fill out the Video Conferencing Volunteer Form.
We thank you in advance for your time and participation in this valuable pilot phase of video conferencing at YUL!

New Manager of Workstation and Technology Services, Beatrice Richardson

Greetings to all- I have joined Yale Library IT as the Manager of Workstation and Technology Services (W&TS).   I am originally from Boston MA, but I have lived in several states over the past 15 years. During that time I have had the privilege to work for a few other higher education institutions including: Vanderbilt University, North Carolina State University and most recently New York University’s Division of Libraries.

My role with in Library IT will include managing our technical support staff, Reon Keller and Frederick Rodriguez.  Helping them to continue to provide responsive and reliable customer service. Our unit is responsible for the lifecycle of the Library’s networked staff computing infrastructure including asset management, workstation support and collaboration efforts between LIT and University ITS.

My office is located in SML 509 and my phone number is 432-2491.  Please feel free to stop by or call to say “Hi”.