Author: Jenn Nolte

Slides and Recordings from Rediscover Discovery III

Jenn Nolte

REDISCOVER DISCOVERY III: UPDATES TO DISCOVERY

Thanks to all who attended, online or in person, to the Library’s third Rediscover Discovery Day! The goal for this presentation is to provide updates on our major discovery interfaces to public services, instruction, and information desk staff so that they can incorporate the most current information on our discovery systems into their instruction sessions in the coming semester.

This session covered recent updates to features and functionality for:

We also shared the some of the upcoming changes in store for these discovery systems as well. A big thank you to Angela Sidman for covering the recent and upcoming developments in Articles+ and other e-resource access systems!

The slides and session recording of this year’s Rediscover Discovery can be accessed here: https://yale.box.com/v/rediscodisco3

HOW’D WE DO?

For those who attended or viewed online, or for those who will watch the recording afterwards, please take a few minutes to let us know how we did: http://tinyurl.com/rediscodisco3

Attending Ivies+ Discovery Day: July 25th 2016 at MIT

Jenn Nolte
MIT Libraries rotunda
MIT Libraries rotunda

The second annual Ivies+ Discovery Day took place at MIT in Cambridge, MA on July 25th 2016. Representatives from many of the Ivies+ libraries attended, including four librarians from Yale: Jenn Nolte, Sarah Tudesco, Angela Sidman and Kalee Sprague.

The day started off with a keynote address on discovery and serendipity from MIT Libraries Director Chris Bourg. Following that, Laura Morse from Harvard presented on updates from the Open Discovery Initiative, a NISO committee of which she is co-chair.

The later part of the morning then shifted into a ’round robin’ of 5 minute demonstrations followed by 5 minutes of Q&A  from eleven Ivies+ institutions. Each institution’s demo focused on their own particular discovery landscape. Some were at the beginning stages of implementation, others showcased the enhancements they’ve rolled out since the first Ivies+ Discovery Day in April 2015. Angela Sidman and Jenn Nolte demonstrated Yale’s unified discovery service, Quicksearch– which wasn’t even publicly available at Discovery Day last year!

After a lunch break, 2 consecutive breakout sessions followed with simultaneous presentations. The topics and slides for these are up on the Ivies+ Discovery Day website. Of particular note were presentations on discovery-related work at Yale University Library:

The path to Unified Discovery at Yale: Past, Present and Future (Jenn Nolte)
Discovery @ Yale: A Google Analytics Story (Sarah Tudesco)

The day ended with a fun and interactive session involving all attendees, with the goal of articulating and prioritizing collaborative efforts among Ivies+ institutions with regard to discovery. Attendees were given sticky notes to write down ideas for collaboration, and each attendee also received five stickers to vote on the ideas they liked the most. The notes from that exercise are also linked on the Ivies+ Discovery Day website.

The second Ivies+ Discovery Day was fast-moving, full of great information and great colleagues from across the Ivies+ universe. We attendees from Yale were very grateful for the excellent job our colleagues at MIT did in organizing the event, and look forward to Ivies+ Discovery Day 2017!

LIT and partners Tech Talk | Wednesday September 21st 2016

Jenn Nolte

On Wednesday September 21st, from 3pm-4pm in Bass L01, join Library IT and partners in our monthly discussion of tech-related projects around the Library and beyond.

Our tentative agenda includes:

  • Hathi Trust (Robert Klingenberger)
  • YUL and Accessibility (Kalee Sprague and Tracy MacMath)
  • Service Now (Beatrice Richardson)
  • Avalon for Music Library (Cindy Greenspun, George Ouellette and Jonathan Manton)

For those who cannot join us in person, the session will be streamed via Adobe Connect:

http://greet.yale.edu/littechtalk/ [sign in as a guest]

Slides and recordings of the Tech Talk sessions will be archived in https://yale.box.com/LITTechTalkArchives.

Please remember: any Library staff is welcome to present at the Tech Talks! Please send topic suggestions to Jenn  Nolte or anyone else in Library IT.

See you there!

Event Announcement: Rediscover Discovery III: Updates to Discovery

Jenn Nolte
This Friday August 19th, attend the Library’s third Rediscover Discovery session!
The session is aimed providing updates on our major discovery interfaces to public services, instruction, and information desk staff  so that they can incorporate the most current information on our discovery systems into their instruction sessions in the coming semester.  This session will cover recent updates to features and functionality for:
  • Articles+
  • Quicksearch
  • Digital Collections (FindIt)
We will also share the some of the upcoming changes in store for these discovery systems as well.
Join us on Friday August 19th, from 2:30-3:30pm in Bass L01 A&B for our third Rediscover Discovery event.  Sign up to attend the event in Bass in person here: http://schedule.yale.edu/event.php?id=1146001
Alternatively, you can watch live online at http://greet.yale.edu/rediscodisco. The event recording will also be distributed after the session is over.
See you there!
~Jenn Nolte

LIT and partners Tech Talk | Wednesday July 20th 2016

Jenn Nolte

On Wednesday July 20th, from 3pm-4pm in Bass L01, join Library IT and partners in our monthly discussion of tech-related projects around the Library and beyond.

Our agenda includes:

  • Avalon for Music Library (Cindy Greenspun and Jonathan Manton)
  • Desktop video conferencing pilot (Beatrice Richardson)
  • Quicksearch enhancements, integrations, upgrades (Kalee Sprague)
  • LIT service overview documentation (Ray Frohlich)

For those who cannot join us in person, the session will be streamed via Adobe Connect:

http://greet.yale.edu/littechtalk/ [sign in as a guest]

Slides and recordings of the Tech Talk sessions will be archived in https://yale.box.com/LITTechTalkArchives 

See you there!

Service Disruptions: Special Collections management, Findit sign on and more

Jenn Nolte

UPDATE: The service disruptions, which ended up being campus-wide, have been resolved. Thank you for your patience as Library IT and Yale ITS worked to diagnose and resolve these issues!

 

We are experiencing some disruptions related to authentication in the following services:

Special Collections at Yale (Beinecke and MSSA Aeon queues)
FindIt (Digital Collections search)
BorrowDirect sign-on
ILLiad (Interlibrary Loan)
Campuspress (Yale blogging platform)
Box
E-resource authentication pages

Other applications that may be using the Shibboleth authentication service

Library IT is aware of the issue and is looking into the cause. We will keep you updated on the status of these services and let you know when they are restored.

 

Until then, Library IT staff will also provide status updates to this list as necessary.  You can also monitor status availability in real time here:

 

 

Thank you for your patience. If you have any questions or concerns, please let us know.

 

-Library IT Staff

 

http://library.yale.edu/lit

Emerging Technologies Discussion : Programming without Coding using IFTTT and Zapier

Jenn Nolte

This Friday May 27th, join Cindy Greenspun, Tara Kennedy and Jenn Nolte in Bass L01 from 1:30pm-2:30pm for a short presentation on professional and personal uses of IFTTT (If This Then That) and Zapier to automate and optimize productivity without using a single line of code.

The presenters will share examples of their uses of IFTTT and Zapier in their work, and then shift into an open discussion of how other workflows in the Library could potentially benefit from using these services.

Some example uses:

log an email into a spreadsheet

send any picture tagged with #yalelibrary on Facebook to Flickr

Streaming available at https://greet.yale.edu/emergingtech/ 

The presentation and discussion will be recorded and archived here:

https://yale.box.com/v/emergingtech

A chat option will be available for those participating remotely.

See you there!

LIT and partners Tech Talk | Wednesday May 18th 2016

Jenn Nolte

Next Wednesday May 18th, from 2:30pm-3:30pm in Bass L06, join Library IT and partners in our monthly discussion of tech-related projects around the Library and beyond.

Our agenda includes:

  • Adding/migrating collections to Findit (George Ouellette)
  • Tour of Software at Yale (ITS web site) (Beatrice Richardson)
  • Google Cultural Institute (Jenn Nolte)
  • ArchivesSpace updates (Matthew Gorham)

For those who cannot join us in person, the session will be streamed via Adobe Connect:

http://greet.yale.edu/littechtalk/ [sign in as a guest]

Slides and recordings of the Tech Talk sessions will be archived in https://yale.box.com/LITTechTalkArchives 

See you there!

Service interruption for several library systems – possibly network related

Jenn Nolte

UPDATE:

You may have seen an email from Len Peters just now, reporting that the campus network issues are resolved. Library IT can confirm that some Library services are still experiencing a disruption. This includes but is not necessarily limited to Orbis and Findit. Now that email is working more reliably, we will notify Yulib with updates as we receive them.

 

A note: when campus email services are disrupted, Library IT will continue to communicate service updates on our blog (campuspress.yale.edu/libraryitnews), our Twitter account (@yalelibraryIT) and in some instances, with a notice on the library front door (library.yale.edu). Please check these places for updates if email is not working or slow.

 

You can also check systems statuses at the Library here: http://status.library.yale.edu/

 

and at central ITS here: http://its.yale.edu/system-status

 

Thank you for your patience and for reporting all the outages!

 

ORIGINAL POST:

Several Yale Library services, as well as some campus-wide services, have been interrupted since yesterday afternoon. ITS is investigating these issues. It is possible that campus network problems may be the root cause.

Some of the affected services include but are not limited to:

  • email, including mailman listservs and alias emails
  • Voyager/Orbis
  • Findit

Library IT is actively monitoring this situation and will supply updates as we receive them. ITS has informed Library IT that a Yale alert will go out about these issues shortly. Please check this site, as well as the LIT Twitter account (@yalelibraryIT) for more updates. There will also be a notice posted to the front door.

Thank you for your patience as ITS works to resolve this issue.

Service interruption for BorrowDirect, Sharepoint and more

Jenn Nolte

UPDATED:

Library IT is pleased to report that BorrowDirect access is returning for users on and off campus, but the change may take effect over several hours. Please let us know if you encounter any issues with BorrowDirect tonight or over the weekend. Additional updates:

•         SharePoint (collaborate.library.yale.edu) will be unavailable over the weekend. Library IT will update again on Monday with more information on SharePoint. A big thank you goes out to our SharePoint stakeholders who got in touch with us; your input was extremely helpful. At this time, Library staff do not need to take any actions with SharePoint.

•         LIT will address other smaller systems and services living on this server after SharePoint has been restored properly.

Please let us know if you have questions or concerns- we again thank you for your patience as we resolve this issue.

To report problems or ask a question about this or any of our other services, please fill out a problem report, or send email to libraryit@yale.edu.

UPDATED:

Thank you very much for your continued patience as we work to address the issues regarding resources.library.yale.edu and collaborate.library.yale.edu.

Library IT has assessed the impact to library services and systems and come up with a plan to maintain or restore those services after this server goes offline:

1)    BorrowDirect:
Our first priority is to maintain access to Borrow Direct.

2)    SharePoint:
Following that, we are working to ensure continued access to SharePoint. Cindy Greenspun will be reaching out to major SharePoint stakeholders; please get in touch with her ASAP if your department uses SharePoint as a part of its daily work.

3)    LIT will address other smaller systems and services living on this server after these two major services are restored properly.

Once again, if a service or system you use is accessible through a URL that starts with http://resources.library.yale.edu or http://collaborate.library.yale.edu, it is safe to assume it will be unavailable. Please email libraryit@yale.edu to confirm if you are unsure.

ORIGINAL POST:

There has recently been a security issue on one of our servers (resources.library.yale.edu) that will result in Central ITS taking it offline sometime today. This means that the following two major services will be unavailable:

BorrowDirect (resources.library.yale.edu/cas/borrowdirect.aspx)

Sharepoint (collaborate.library.yale.edu)

Additionally, many smaller services and systems hosted on resources.library.yale.edu will also be unavailable. If a service or system you use is accessible through a URL that starts with http://resources.library.yale.edu, it is safe to assume it will be unavailable. Please email libraryit@yale.edu to confirm if you are unsure.

 

We do not yet have an estimate on when services will be restored. Library IT will follow up with an estimate as soon as possible.