I am a research faculty at the Yale School of Public Health, Department of Health Policy and Management, with an adjunct affiliate appointment at the Center for Health Policy/Center for Primary Care and Outcomes Research, Stanford University. Prior to joining the Yale School of Public Health research faculty in the fall of 2018, she obtained an ScD (Doctor of Science) from Harvard University (2018) in health systems (management and organizational science), economics, and decision science, as well as an M.S. from the University of Pennsylvania (2012). Prior to Yale, my work experience included a Health Economic Consultancy at the World Bank.
As a healthcare management scholar, my overarching interest is how healthcare service delivery systems can thrive by fostering more meaningful work for providers and better experiences of patients, and ultimately, improved quality and patient outcomes, as well as enhanced healthcare delivery system performance. My healthcare management research investigates improving quality and impact of health services through the lens of organizational level influences and implementation effectiveness. To enhance the impact of the evidence, as a natural extension of my healthcare management research, I have sought extra training in implementation science to translate the evidence-based research into practice in the healthcare delivery systems to enhance the quality and effectiveness of health services.
My research has received national and international recognition, including awards from the Academy of Management, AcademyHealth, Organizational Theory in Health Care Association. I’m a Yale Implementation Science Scholar of 2020, a Scholar of Mixed-Methods Scholar for the Health Sciences (2019, Johns Hopkins Bloomberg School of Public Health). I have conducted research as a leading research investigator and principal investigator of projects funded by the Bill & Melinda Gates Foundation, the National Institutes of Health.