Category Archives: Project Update

Findit Digital Collections now in Quicksearch

The Quicksearch Implementation team  and Library IT are happy to announce that collections from the Findit digital repository are now available in Quicksearch!

You can view digital collections in Quicksearch by going to the library front door at http://web.library.yale.edu, or directly to the Quicksearch main page at http://search.library.yale.edu, and searching for a term like “Andy Warhol”.

Three result bento boxes now display, Books+, Articles+, and Digital Collections:

qs-digcoll-bento.fw

Clicking on the “See xxx results” link in the bento box, or the “Digital Collections” facet in the left hand menu, will bring you to the full Digital Collections page.  The Digital Collections page provides facets that match the facet functionality in Findit.

qs-digcoll-results.fw

A few other additions and bug fixes were added in this Quicksearch update:

  • Serial fields like Summary Holdings, Indexes, and Supplements now display using an accordion, in order to streamline users’ initial view of holdings.
  • MARC tag label definitions that were causing duplicate displays have been cleaned up
  • Additional functionality to manage large amounts of traffic from a single source has been added

My thanks go to the User Experience Advisory Committee, Findit stakeholders, and the Beinecke User Experience group for their testing and feedback.

We welcome your comments and feedback (https://yalesurvey.qualtrics.com/SE/?SID=SV_ePRYbhHrT3D2eEd )

Kalee Sprague, on behalf of the Quicksearch Implementation Team and those involved in this project:

Osman Din, Jason Eiseman,  Mike Friscia, Eric James, Yue Ji, Tracy MacMath, Youn Noh, Jenn Nolte, George Ouellette, Lakeisha Robinson, Bob Rice

Morris Holdings now available in Quicksearch!

Morris holdings now appear in Quicksearch!

The best way to view this new feature is to search for a law-related topic like ‘Human Rights Law’ in Quicksearch: http://search.library.yale.edu.

In the Search Results list you can now see real-time availability information.    A red ‘x’ appears if the title is checked out, and a green check mark displays if the title is available.

morris_search_results.fw

In the individual holdings screen, you can see the location, call number, and status of the title pulled directly in real time from Morris.

morris_title_holdings.fw

This is an important milestone in the Quicksearch project ;  the two Yale Library catalogs, Orbis and Morris, are both now fully represented in Quicksearch.

Quicksearch Update June 2015

The Quicksearch project team has been working hard in the past few months to implement several important “behind the scenes” improvements, and I’d like to highlight a few of them for you:

  • Production Quicksearch is now supported by not one, but two separate servers that are mediated by something called an F5 load balancer. An F5 load balancer acts like a traffic light; for each incoming user request, and it will look to see which of our two production servers is least busy, and direct traffic to that server.  This balanced approach has several advantages.  First, Quicksearch will be able to handle the level of traffic currently experienced by Orbis and Orbexpress.  Second, in the event of a server failure, the load balancer will automatically direct all traffic to the server that is currently up, with no visible downtime for users.
  • We are implementing a new approach to Google Analytics that will enable analytics-driven change in Quicksearch. Quicksearch has been upgraded to use both Google Analytics Universal code and the new Google Tag Manager application.  Google Tag Manager will allow us to more easily track user behavior.  We also developed custom code specifically for identifying the broad use of items by location and call number.  The setup was driven by small group discussions between Library IT and Sarah Tudesco, with the goal of setting up analytics using similar approaches in all of the applications supported by Library IT.  These new analytics will be analyzed over the summer and tweaked as necessary.  Our goal is to finalize our setup by September 2015.
  • Daily record extract and load workflows are being finalized.  For example, a daily Audit script of all loading activities has been added.  The Audit script generates a list of records rejected by Quicksearch for clean up in Orbis or Morris.  The statistics associated with each load will be publicly available in the near future in a graphical dashboard.  A full audit workflow also now exists to compare all publicly-available records in Orbis, Morris, and Quicksearch, and generate a list of any records out of sync between the three public OPACs.

 

What’s up next in the Quicksearch project?

  • Work is in progress to integrate the display of Morris holdings.
  • We’re also creating public-facing Help documentation for Quicksearch users.  A sub-group of the Quicksearch Implementation team has formed to create this documentation, and will be working in consultation with the User Experience Strategy Group.
  • Re-discover Discovery and other staff sessions will be planned for late summer to support library instruction, in consultation with public services staff.
  • Quicksearch is still on target to replace Orbis as the default search on the Library Front Door in January 2016!

Quicksearch Update April 2015

Several new features and bug fixes are being rolled out in the first two weeks of April.

First, we are doing a full extract and re-load of all Orbis and Morris, in order to take advantage of several changes we have made in response to user Feedback.  To highlight a few:

  • All records will now have an Acquisitions Date, so sorting by Aquistions Date will make more sense when sorting by ‘Acquired earliest’
  • URL Links stored in the MFHD are now extracted and will appear in the holdings section of the item view.
  • We updated the format mappings and labels for two formats – “Archives or Manuscripts” and “Dissertations & Theses”.  For more information about format mapping changes, see: How Quicksearch Assigns Format Facet Terms
  • We updated language mapping to add ISO 693-2 codes
  • We added 69x local subject fields to the Subject Index
  • We fixed the Google Books bug that sometimes caused the incorrect book cover to display

For a full list of bugs fixed in the April update, see the Quicksearch 4.0 Release Notes.

Quicksearch Beta Links on Library home page February 5

Library IT and the Quicksearch Implementation team are preparing to do a code rollout for Quicksearch Beta next week.

After the code rollout staff will test Quicksearch beta. When it is determined that the code rollout was successful, our new web developer Steve Wieda will be putting a link to Quicksearch beta on the YUL homepage http://web.library.yale.edu/ the following Thursday February 5th. This will begin the public beta testing period for Quicksearch!

The link will be under the search box in “Search Orbis Catalog” section on the left side of the page. It will read “Try Quicksearch beta!” Clicking on this link will take you to http://search.library.yale.edu/.  Links will also be available in the ‘Research’ box on the home page, and from the ‘Research’ drop-down in the header.

A description of the latest Quicksearch features is available in the Quicksearch blog at http://libraryunifiedsearch.commons.yale.edu/.  The major enhancement rolling out next week will be to re-name the ‘Catalogs’ section to ‘Books+’.  We are making this change based on undergraduate and graduate student feedback in user studies this fall.  A number of other small interface changes will be made as well.

Over the next several weeks, we will be offering brief information / demo sessions.  Stay tuned for more information on dates.

Please note that because Quicksearch is still in Beta, it will be supported from Monday – Friday, 8am-5pm only.  It will also be subject to outages as we continue to address issues and add new features.

January New Features in Quicksearch

 

The following new features and bug fixes have been rolled out in January:

  • We have greatly improved relevancy ranking for known phrase searches like Journal titles.  A typical example of this is a search for the Journal title ‘Nature’ which has long been a source of frustration in Orbis because so many titles in the Library catalog contain that word.  A search for ‘Nature’ in Quicksearch now brings the Online version of the Journal up as the first hit in the Catalogs result list!  Give it a try: http://search.library.yale.edu/quicksearch?q=nature&commit=.
  • Another great new feature: you can now access Full Text materials like the online version of ‘Nature” directly from the Quicksearch results list.

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  •  Quicksearch Response time has also been greatly improved! Thanks again to everyone who reported and/or pitched in to help out with this issue.
  •  All fields that display in Orbis now display in Quicksearch
  • Several small layout and style issues have been addressed

Quicksearch December Update

Thanks again for to everyone for their continued use and testing of Quicksearch!

Many things have happened in the Quicksearch Project in the last month.  We have rolled out important new features, conducted user studies, and addressed over half of the 100 or so issues reported by you.   For example:

  • Quicksearch can now display special circulation messages generated by Orbis status patrons.
  • Search results in the Articles+ column are now pre-limited to Yale licensed materials, eliminating a major source of confusion in Quicksearch results.
  • Jenn Nolte and Katie Bauer coordinated an initial round of user testing, with help from a number of staff from around the Library system.  More details about the results of the user studies will be available soon.

We still have a lot of work left to do.

For example, we are working to improve relevancy ranking for popular journal titles like ‘Nature,’ ‘New York Times,’ and ‘New England Journal of Medicine’ that are difficult to find in Orbis.  Other improvements currently in progress include:

  • Improved response time.  Thanks to everyone who has reported slow response time; resolving this problem with our Solr index is our number one priority.
  • Displaying all fields in Quicksearch that display in Orbis
  • Identifying Chrome-specific problems with displaying certain non-roman characters
  • Improving the Orbis record extract to include fields like 856 links in MFHD records.

2015 promises to be an exciting year full of anticipated new features: a ‘Resources about Yale’ facet focusing on Yale-oriented special collections, implementation of dynamic statuses from Morris using the Innovative Interfaces API, requesting directly from the Quicksearch interface, and more.

My thanks to all of the members of the Implementation Committee, Discovery Metadata Committee, and numerous volunteer testers who have worked so hard this year on the implementation of Quicksearch.

While we continue moving toward our goals, please understand if our progress slows somewhat during the coming year. The library has several time-sensitive projects moving forward in 2015, and at times other projects will have to take precedence.  Thank you for your patience, continued participation and support.

Wishing you all a Happy New Year!

–          Kalee

On behalf of the Quicksearch Implementation Team:

Kalee Sprague (Chair)
Lakeisha Robinson (Technical Lead, Ex-Officio)
Katie Bauer
Steve Disorbo
Arcadia Falcone
Yue Ji
Scott Matheson
Jenn Nolte
Bob Rice
Quicksearch Feedback form: https://yalesurvey.qualtrics.com/SE/?SID=SV_ePRYbhHrT3D2eEd

Current list of Reported Issues: http://tinyurl.com/lit-qs-issues-xslx

Current list of Requested Features: http://tinyurl.com/lit-qs-requests-xslx

 

Usability Testing for QuickSearch beta

Staff from various parts of the library, including Medical, Law and Bass/Sterling have just completed a round of usability testing for Quicksearch. In this initial round of testing we wanted to look at some basic questions about this type of search, which combines results from the catalogs Orbis and Morris, and the article search from Summon called Articles+. Would students understand what was being searched? Would the Bento Box display make sense,  and would they be able to successfully navigate between the sections to find books and from the catalogs on the left and article results on the right. Would results be judged relevant to the search? Would testers understand the display of information about where to get a book or find fulltext of an article? Would testers be able to order material or email citations?

We are in the process of collating results from the first 12 tests, and we’ll be debriefing with staff who participated. We’ll follow up with a synopsis of results soon.

Here are the specific questions asked:

1. When you are starting research for a class, where would you typically start?

2. Now let’s look at the Quicksearch Beta search interface http://search.library.yale.edu  Based on what you see here, what library resources do you think Quicksearch Beta will search?

3. Have you recently done any research for a paper or class? I’d like you to try QuicksearchBeta to research this topic, or if you’d rather some other topic relating to yourmajor/discipline or just a topic of interest to you.

4. Let’s talk a little about what you see on the page. What are your initial impressions of what isdisplayed?

a. Do you find books appropriate to the topic?     b. Do you find articles appropriate to the topic? c. If you were writing a paper on this topic how satisfied would you be with these results?
5. Please see if the library has the book: “Backlash” by Susan Faludi. Where is it in the library system?
6. Please find the most recent issue of New England Journal of Medicine.
7. Please do a search and find what books and articles the library has about (choose one).
CEO compensation
Ebola hemorrhagic fever
effects of climate change on developing nations
a. Let’s look for some print books. Are any of these books about legislation/laws?
b. Please select a few books from this search. How would you save them for later use?
c. Let’s look for some articles.  Can you limit results to only scholarly publications?d. Are any of these articles about legislation/laws?
e. Please save a few articles to your list of saved items
8. Can you find a way to email the saved items to yourself?
Post test Questions
1. In the future would you use this tool? Why or why not?
2. Compare the experience of using Orbis to the Quicksearch Beta. Do you prefer one of these?
3. Compare the experience of using Articles+/Summon to Quicksearch Beta. Do you prefer one of these?
4. What did you like about Quicksearch Beta?
5. What is one thing about  Quicksearch Beta would it be most important to improve?

New Feature in Quicksearch!

The Quicksearch Implementation team has rolled out a new feature in Quicksearch beta: Save Citations to a Bookbag! Now you have the ability to save all of your important items and search results to your own Bookbag. All you need to do is follow the steps below:

  • Sign-in with Yale Central Authentication Service (CAS), via the ‘Login’ button, and do a search.
  • Click into either the Catalogs search results or the Articles search results.
  • Check any of the boxes on the right of each item.
  • Hover over the ‘Selected Items…’ drop down and select ‘Save to Bookbag’.
  • Once the item(s) has been saved, you can access your Bookbag by clicking on the ‘Bookbag’ link in the green saved item box, or the ‘Saved Lists’ link in the upper right corner of the screen.

You can also save to your bookbag directly from a Catalog record:

  • Click on any item in the Catalog results, then click on the ‘Save to Bookbag’ link in the record view.
  • Once the item has been saved to Bookbag, you can access your Bookbag by clicking on the ‘Bookbag’ link in the green saved item box, or the ‘Saved Lists’ link in the upper right corner of the screen.
  • Note: the item-level Save to Bookbag feature works only in the Catalogs search

The Bookbag feature also has an additional feature: the ability to create your own named list. You can achieve this by following the steps below:

  • Go inside your bookbag and select the items you’d wish to save to an alternate list.
  • Once you’ve selected your item(s), click on the ‘Copy Selected Items…’ button and type in a new name for your selected items.
  • Once you hit the ‘Submit’ button, your new list is shown under the ‘Bookbag’ list on the left hand side of the screen.

We hope you enjoy this brand new feature!

– Quicksearch Implementation team

Quicksearch Initial Testing Results

On September 9th, the Quicksearch Implementation team sucessfully hosted our first testing session.

Overall reception of the interface was good!

The primary goal of the testing session was to test searching and faceting in Quicksearch. Participating were 3 Public Services staff, 2 Rare book catalogers, 2 language specialists, 2 staff from Enterprise Systems, and 6 members of the Discovery Metadata group. We asked testers to evaluate the Quicksearch test interface using the Quicksearch Test Script as a guide, in addition to their favorite searches.

Results from our test clearly showed that Keyword searches in Quicksearch work much better than Keyword searches in Orbis. Relevant results are more likely to rise the top of the result list, and results in a result set are more likely to be relevant. This is good news moving forward as we begin now to focus on fine-tuning metadata display issues and on developing Patron Services like Booksmarks, Requesting, etc.

The testing session also revealed a number of bugs, from minor display problems to two major software bugs, for which we sincerely thank the testers! In addition, they requested some interesting new features, like the incorporation of the BMEC (Bass Media Equipment Catalog) in Quicksearch. Their careful testing has been invaluable in helping us identify and prioritize the issues we need to work on next.

After testing, the Discovery Metadata group engaged in an intensive 3-day sprint to go through the 65 responses, categorize them, and make recommendations for the metadata-related issues. (What is a Sprint? A sprint, or scrum, is a concept adapted from the software development world. The team identifies a list of goals, and meets for designated period of time to work on that goal. The team works on that goal and that goal only during the period of the sprint, and meets daily to report on progress and make plans for the next day’s work). The results of the testing and the three-day metadata sprint that followed are summarized in two publicly-available spreadsheets, Reported Issues, and Requested Features.

The Quicksearch Implementation team is currently hard at work resolving issues identified in testing, and doing a full extract and re-load of Orbis and Morris. The Reported Issues and Requested Features spreadsheets will be updated once a week on Friday so you can follow these issues as they are resolved. We expect to continue working on these issues through the remainder of the semester.

Next up: Our goal for this week is to release a Beta version of Quicksearch to all Yale Library Staff for review.