ILLiad Successfully Migrated to Managed Yale ITS Infrastructure

"Library building details" by Anne is licensed under CC BY-NC-ND 2.0
Library building details” by Anne is licensed under CC BY-NC-ND 2.0

ILLiad, the library’s interlibrary loan and scan and deliver management platform, has been successfully migrated to VMware infrastructure hosted by Yale ITS. The system is used to receive, track, and manage patron borrowing requests including physical delivery of items from libraries worldwide, scanned book chapters, and scanned articles from Yale University Library’s collections.  Yale ITS will now provide systems and database administrative support for the service. The Enterprise Systems group within Library IT will continue to act as the owner and primary point of contact for the service and Atlas Systems will continue to provide application support. ITS staff, including Robert Wolfe from the Windows systems administration team, Kathryn Dobbins from the database team, and John Lee from the information security group all worked closely with the library systems group and were instrumental in completing the transition on schedule.