LibraryIT recently purchased a license for the performance management and monitoring service New Relic. We will be using the New Relic APM-Application Performance Management application to monitor and improve performance of the new Hydra/Blacklight complex (aka Findit and Quicksearch beta). This is a SaaS, cloud-based service for monitoring applications and their underlying infrastructure as well as the programs themselves.
New Relic does do some usage monitoring, much in the vein of Google Analytics, but the particulars of installation and setup of this service will allow the Information Architecture Group in LibraryIT and others to specifically target performance issues like page loads and search result returns. New Relic will be a great help in assessing the health and responsiveness of the critical servers, applications and which run the Library’s key services.