Service interruption for several library systems – possibly network related

UPDATE:

You may have seen an email from Len Peters just now, reporting that the campus network issues are resolved. Library IT can confirm that some Library services are still experiencing a disruption. This includes but is not necessarily limited to Orbis and Findit. Now that email is working more reliably, we will notify Yulib with updates as we receive them.

 

A note: when campus email services are disrupted, Library IT will continue to communicate service updates on our blog (campuspress.yale.edu/libraryitnews), our Twitter account (@yalelibraryIT) and in some instances, with a notice on the library front door (library.yale.edu). Please check these places for updates if email is not working or slow.

 

You can also check systems statuses at the Library here: http://status.library.yale.edu/

 

and at central ITS here: http://its.yale.edu/system-status

 

Thank you for your patience and for reporting all the outages!

 

ORIGINAL POST:

Several Yale Library services, as well as some campus-wide services, have been interrupted since yesterday afternoon. ITS is investigating these issues. It is possible that campus network problems may be the root cause.

Some of the affected services include but are not limited to:

  • email, including mailman listservs and alias emails
  • Voyager/Orbis
  • Findit

Library IT is actively monitoring this situation and will supply updates as we receive them. ITS has informed Library IT that a Yale alert will go out about these issues shortly. Please check this site, as well as the LIT Twitter account (@yalelibraryIT) for more updates. There will also be a notice posted to the front door.

Thank you for your patience as ITS works to resolve this issue.

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